I ordered a left and right vent window regulator repair kit from Paragon. While repairing the right side unit I noticed that the primary repair part in the kit (the gear) was significantly lighter in weight than the one I removed, it felt flimsy. I checked the left repair kit part and found that it was more like the original - heavy and sturdy feeling. It was not the same as the right gear. Also, the new right gear would not seat fully in the regulator housing and it binds when I tried to turn it by hand. The shaft is thicker than the original.
I called Paragon to discuss the poor quality of the part. They expressed sorrow for the problem I was having but they said all their parts are the same, the left and right gears on the shelves are the same as what they sent me, and it is not uncommon to have to sand or grind down the diameter of the shaft to make it fit. The tech rep went on to explain that these parts are from a US manufacturer and made in the US, not overseas and, if I were to order the offending part from another supplier I would probably get the same item because Paragon supplies most of the Vette specialty vendors with this item (or they get it from the same manufacturer). He further explained that what I experienced is not an unusual or unique problem - common with reproduction parts - all depends on the manufacturer - in this case there is no satisfactory alternative.
Very unfortunate - it is getting impossible to maintain these cars in a state of like-original - unless you just park it and never drive it but I am not willing to do that.
I called Paragon to discuss the poor quality of the part. They expressed sorrow for the problem I was having but they said all their parts are the same, the left and right gears on the shelves are the same as what they sent me, and it is not uncommon to have to sand or grind down the diameter of the shaft to make it fit. The tech rep went on to explain that these parts are from a US manufacturer and made in the US, not overseas and, if I were to order the offending part from another supplier I would probably get the same item because Paragon supplies most of the Vette specialty vendors with this item (or they get it from the same manufacturer). He further explained that what I experienced is not an unusual or unique problem - common with reproduction parts - all depends on the manufacturer - in this case there is no satisfactory alternative.
Very unfortunate - it is getting impossible to maintain these cars in a state of like-original - unless you just park it and never drive it but I am not willing to do that.

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