Help with gm failure. Corporate parts changers.

[Chris S.]

Have a friend with 07 Z06 that lost a valve that fell into the cylinder and destroyed the engine. Here's the kicker the car has 1280 miles on it. Gm will not stand behind the product. Better yet they want to replace the engine with new engine and turn old engine back as a core. My buddy is and was going to preserve this car for very low mileage original. Now it's basically a standard driver. Does any one have any advise or pull with corvette. This is one of 7 or 8 corvettes for this guy. He is genuine corvette guy that is almost to humble to ask for help. Please help a fellow corvette guy out. Thanks.

[William F.]

Re: Help with gm failure. Corporate parts changers.

Do you mean they won't pay for the new engine or is the beef that they want the old engine back as a core. If GM is going to replace engine at their expense, don't see problem. Car is out of warranty due to age, isn't it?

[Michael W.]

Re: Help with gm failure. Corporate parts changers.

"Gm will not stand behind the product."

"Better yet they want to replace the engine with new engine and turn old engine back as a core."

Which is it?

If the owner is eligible for warranty, there's a legal contract that both sides have agreed to and must follow. If the owner wants to go above and beyond the contract, it should be on his own nickle.

What part of the warranty is GM not honouring?

[Paul J.]

Re: Help with gm failure. Corporate parts changers.

What kind of damage was done? There are several acceptable repair options, and depending upon the type of damage, it does'nt automatically make the car a standard driver. Your friend might have to foot the bill for the repairs, unless GM has offered to replace the engine. In that case he might be able to get some money to help with the cost of the repairs.

Paul

[Kenneth B.]

Re: Help with gm failure. Corporate parts changers.

Do you mean they won't pay for the new engine or is the beef that they want the old engine back as a core. If GM is going to replace engine at their expense, don't see problem. Car is out of warranty due to age, isn't it?

BILL I'm with you. If GM will replace the engine he could pay the core charge & keep the original one. How long dose GM warrant drive trains?

[Patrick H.]

Re: Help with gm failure. Corporate parts changers.

How long does GM warrant drive trains?

5 years/100,000 miles

[Chris S.]

Re: Help with gm failure. Corporate parts changers.

It is out of warranty. I think it's more principle. Thing hasn't even had enough miles to change oil. I think he prefers a repair but dealers not wanting to go that way. I believe they just want to be parts changers. My friend obviously wants to maintain original equipment.

[Thomas H.]

Re: Help with gm failure. Corporate parts changers.

It is out of warranty. I think it's more principle. Thing hasn't even had enough miles to change oil. I think he prefers a repair but dealers not wanting to go that way. I believe they just want to be parts changers. My friend obviously wants to maintain original equipment.

There seems to be a fair amount if valve drop issues in the LS7's. From what I understand, when the engine drops a valve, it is pretty much terminal and a new engine is in order. One guy in our local club has his replaced, but that was under warranty. (big hole in the block...........)

I didn't hear of this problem until after I bought my 07 Z06. It only has 3700 miles on it and is out of warranty. Makes me wonder each time I drive it if I will come home needing an engine...........

Tom

[Dick W.]

Re: Help with gm failure. Corporate parts changers.

Have a friend with 07 Z06 that lost a valve that fell into the cylinder and destroyed the engine. Here's the kicker the car has 1280 miles on it. Gm will not stand behind the product. Better yet they want to replace the engine with new engine and turn old engine back as a core. My buddy is and was going to preserve this car for very low mileage original. Now it's basically a standard driver. Does any one have any advise or pull with corvette. This is one of 7 or 8 corvettes for this guy. He is genuine corvette guy that is almost to humble to ask for help. Please help a fellow corvette guy out. Thanks.

Car is out of warranty. Period. I worked as a Service Manager in a GM dealership and unless there was a known defect, when the time or miles exceeded the published warranty, it was the owners nickle

[Edward J.]

Re: Help with gm failure. Corporate parts changers.

Chris, I would think that the owners manuel should have a toll free number to cust. service and you might be able to push some buttons to get someone from GM corporate to speak to, Or even return to selling dealer and see if they would be willing to let the owner talk with a factory rep. the area the next time he there. I am sure that its a defect like a valve spring or retainer that failed. (THE SQUEEKY WHEEL GETS THE OIL)

[Gene M.]

Re: Help with gm failure. Corporate parts changers.

I would suggest he should have drove it when it was new and that failure would have been under warranty inside of the 5 years. Another reason for "DIRVE 'EM". The saving of modern day cars and letting them sit to become "classics" is a bet against one's self.

[Michael W.]

Re: Help with gm failure. Corporate parts changers.

It is out of warranty. I think it's more principle. Thing hasn't even had enough miles to change oil. I think he prefers a repair but dealers not wanting to go that way. I believe they just want to be parts changers. My friend obviously wants to maintain original equipment.

Three problems

1) oil has not been changed annually since new. (Ooops)

2) car is way out of calendar warranty

3) owner wants better than standard warranty, a repair rather than exchange.

That's three strikes, best tell him to save his breath.

[Joe L.]

Re: Help with gm failure. Corporate parts changers.

It is out of warranty. I think it's more principle. Thing hasn't even had enough miles to change oil. I think he prefers a repair but dealers not wanting to go that way. I believe they just want to be parts changers. My friend obviously wants to maintain original equipment.

Chris-----

Repair the engine? I doubt it would be possible inside or outside of warranty. These engines have cast-in-place cylinder liners and they are relatively thin. I don't think these liners can be replaced and very little overbore is possible. So, if a cylinder sustains significant damage (as when a valve drops), I highly doubt that repair of the block is possible. Even if someone could devise a repair strategy, I don't think I'd ever be comfortable with it.

The block is, of course, the part with the "numbers on it". So, once the block is gone, who cares about the rest of it? In my mind, a complete new factory engine is far better than a cobbled-together, field rebuild with a replacement block. Expensive? Of course, but either way it's going to be expensive.

[Robert K.]

Re: Help with gm failure. Corporate parts changers.

I had my BF Goodrich tire explode on my truck 5 years and 32 days after purchase. The fine print will tell you they only warranty tires for 5 years regardless of wear. That was the answer from the shop and customer service. I filed a Better Business Bureau report and received a phone call in less than a week. They agreed to compensate me for the unused tread life on my tires and to replace the fender it took when it exploded (~$2900).

Remember the paint issues in the late 80s and early 90s? It was the 2 stage paint process instead of the 3 stage (more expensive) process that caused the problem. The factories tried to claim Out-of-Warranty, but the courts held that the defect was present under warranty. You must have purchased the vehicle under the original warranty (original owner or not). For more information Google "Secret Warranties".