How to alert fellow member of a bad vendor?

[Dick W.]

Re: How to alert fellow member of a bad vendor?

Over the years this subject has come up several times in BOD meetings. Once upon a time NCRS did parts evaluations for those of you old enough to remember. In today's litigious society it would be a very bad idea to list good/bad vendors. If your name is associated with anything involved in litigation, you will be a name party on the complaint.

The policy of not letting certain vendors to advertise in the Driveline is about as good a policy as NCRS can have.

[Mark E.]

Re: How to alert fellow member of a bad vendor?

Over the years this subject has come up several times in BOD meetings. Once upon a time NCRS did parts evaluations for those of you old enough to remember. In today's litigious society it would be a very bad idea to list good/bad vendors. If your name is associated with anything involved in litigation, you will be a name party on the complaint.

The policy of not letting certain vendors to advertise in the Driveline is about as good a policy as NCRS can have.

I don't see much value in NCRS doing evaluations. I'd like to see NCRS post member evaluations. I'm not an attorney, but Amazon and eBay seem to have figured out the liability issue.

[Ian G.]

Re: How to alert fellow member of a bad vendor?

Not to mention Yelp. It is pretty standard now. The only ones who are avoiding it are the doctors and the lawyers.

[Patrick H.]

Re: How to alert fellow member of a bad vendor?

Not to mention Yelp. It is pretty standard now. The only ones who are avoiding it are the doctors and the lawyers.

...because the only ones writing are the patients with complaints.

I've read some of the "reviews" of doctors (not me), and they're frequently useless.

[Allen N.]

Re: How to alert fellow member of a bad vendor?

Before doing business with a vendor, I do a search on the NCRS Forum, Corvette Forum and ebay to look for people who have been happy with the vendor and for any complaints. The good vendors will normally have a number of people praising their services.

[Ed S.]

Re: How to alert fellow member of a bad vendor?

I do the same. Fortunately I have not had a bad experience with any vendor. Yes, I've received some new repro parts from what I will call the big box vendors that are not perfect - we've all experienced that - but when I am looking for a service or repair I go with the vendor that receives a whole lot of favorable comments in this forum. That said, there is an argument for a member (not NCRS) rating system or process - just think there is Trip Advisor for hotels, restaurants etc and the info is usually pretty good. I could see a "Service Advisor" section in this forum where members - only members - could post info on vendors. Of course, "the management" is going to ask where are the resources to design and operate this feature going to come from? Good question! Until something changes the best we can do is go with vendors that get a lot of recommendations in this forum - which aint all that bad.

[Roger W.]

Re: How to alert fellow member of a bad vendor?

I think that is the best solution. I have seen other forums where negative comments were answered by the president of the company being negatively reviewed and then you never hear any more from the complainant. We never learn if his problem was solved.

[Thomas S.]

[Mark E.]

Re: How to alert fellow member of a bad vendor?

Fortunately I have not had a bad experience with any vendor.

That is fortunate. I've had less luck with vendors, so maybe that's why I see more value with an NCRS service like this

[Gene M.]

Re: How to alert fellow member of a bad vendor?

Easy solution to this problem is DO EVERYTHING YOURSELF. If you don’t know how or don’t have the equipment ... learn how and obtain the tools necessary. After all this is a club for restorers that’s what the R is for in NCRS.

[Richard M.]

Re: How to alert fellow member of a bad vendor?

Good vendors need not fear, in this day of "social media" the bad ones will be exposed.

[Dan P.]

Re: How to alert fellow member of a bad vendor?

I have been a Vendor for many years and i know sometimes it is hard to please the American public. But as a customer when we pay for goods or services out of state and sometimes the service or product is not what we paid for . There is little recourse. The only entity that can has any control is the Publication .One club i belong to makes you sign the adds satisfaction GUARANTEED and they mean it or you will be cut off from advertising . I had some problems with some VERY large companies that take full page adds out and it seems they have a different set of rules . One publication said and i quote.I will send then another letter.Meaning many problems. Nothing happened . I guarantee you that if that publication would have cut there advertising privileges off of the out come would have been different .The attitude needs not be how big are there adds but instead it should be if we suspend them there out off business.

[Mark E.]

Re: How to alert fellow member of a bad vendor?

Easy solution to this problem is DO EVERYTHING YOURSELF. If you don’t know how or don’t have the equipment ... learn how and obtain the tools necessary. After all this is a club for restorers that’s what the R is for in NCRS.

I'm mostly talking about parts vendors. Coil is too fat. Water pump leaks. Spring changes ride height. Ignition wires wrong length. Door panel won't fit. Sending unit won't work. Recovered seats too stuffed. A seemingly endless list.

A major advertiser in Driveline sold me an original water pump casting and rebuild it for me. The rear cover leaked. Removed it, sent it back, he "fixed it", then I installed it again... the rear cover still leaks. But now it just leaks a little bit, which is a lessor pain than another R/R on a big block water pump. Of course the vendor tells me he rebuilds thousands of pumps, and I'm the only guy with this problem. This is somehow my fault? Later, I met a fellow member at National who said the rear cover on his water pump from this vendor also leaks. To your point, maybe I need to DO EVERYTHING MYSELF and just build the water pump properly. Can't be that hard.