Driveline Vendor Shout-Out

[Brian D.]

I want to commend Bill Mock on his level of service. I ordered a water pump from him recently. At installation, we discovered a leak near the upper fitting. I contacted Bill; he was extremely helpful in suggestions to remedy the problem. After determining that a casting flaw was the source of the problem, Bill immediately sent me another pump without asking that I return the warrantied item first.

I also received a hand written apology note for my troubles along with the replacement pump. That note was over and above the repeated apology expressed in my phone conversations with him.

Just wanted to let everyone here know that they can expect that same level of service if they deal with Bill as a vendor.

(Sorry, the subject line should say "Vendor".)

[Tim G.]

Re: Driveline Vendow Shout-Out

I've dealt with Bill on water pumps also, he has good products. He's also not exactly boring to talk with, either.

[Michael F.]

Re: Driveline Vendow Shout-Out

agree with comments on Bill, don't get service like that many places.

[Steve B.]

Re: Driveline Vendow Shout-Out

I've dealt with Bill on water pumps also, he has good products. He's also not exactly boring to talk with, either.

I agree with Tim, Bill is nice to deal with and enjoy speaking with him.

[Dan H.]

Re: Driveline Vendow Shout-Out

Bill goes way back, has the knowledge to back up his products in a way that I wish all Vendors had. You'll get the real deal and feel you got what you wanted, and then some!

[William L.]

Re: Driveline Vendow Shout-Out

Have known Bill for years. He's a great guy.