New National member, but chapter affiliation not shown

[Michael J.]

We have a new member of our NM Chapter (paid in February, 2022), he has a national membership too (paid the same time), and a national member number, but he is not shown as a NM Chapter member. How can we fix that?

[Gary C.]

Re: New National member, but chapter affiliation not shown

Michael,

Always best to use the Help Desk ncrs.org/helpdesk for membership related questions.

With that said, a Chapter's Membership is responsible for maintaining the Chapter membership roster when a member pays their dues.

Gary
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[Michael J.]

Re: New National member, but chapter affiliation not shown

Thanks Gary, it was the chapter membership guy who asked me to find out what is wrong, I guess maybe he doesn't know how to do it.

[Gary C.]

Re: New National member, but chapter affiliation not shown

have him turn in a Help Desk ticket

[Michael J.]

Re: New National member, but chapter affiliation not shown

OK, will do.

[Harry S.]

Re: New National member, but chapter affiliation not shown

Michael, did he pay online or by check? I believe if he pays online it's automatic, if he pays by check you Membership Chairman needs to register him in the chapter.

Gary, did I get that correct?

[Michael J.]

Re: New National member, but chapter affiliation not shown

Yes, he paid by PayPal for both National and chapter dues.

[John W.]

Re: New National member, but chapter affiliation not shown

Check your PayPal account to find his payment. I keep copies of all Chapter New and Renewals and there are no Chapter Joins for New Mexico in February.

[Michael J.]

Re: New National member, but chapter affiliation not shown

thumbnail_image0.jpgYes, he sent us a receipt for his PayPal payment:

[Gary C.]

Re: New National member, but chapter affiliation not shown

Michael,

The New Mexico Chapter has its own payment processing page on the New Mexico Chapter website

https://www.ncrsnm.com/MembershipApplication.html

Suspect he paid the New Mexico Chapter using the New Mexico Chapter payment page.

The New Mexico Chapter should have a record of his payment in the New Mexico Chapter PayPal account.

Gary
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[Michael J.]

Re: New National member, but chapter affiliation not shown

Yes, we do, but somehow that did not get translated into him showing up as a member. Trying to find out how to do that.

[Gary C.]

Re: New National member, but chapter affiliation not shown

Michael,

The NM Chapter Membership Manager has the responsibility for manually adding those members who did not pay their dues using the NCRS Chapter Join/Renew function on the https://www.ncrs.org/contact/index.php page.

The NM Chapter Treasurer will need to advise the NM Chapter Membership Manager of any checks and/or PayPal payment received from the NM Chapter website. Then the NM Chapter Membership Manager can manually add or post their payment to the Membership Status Chapter Roster, which will add them to the Chapter Roster in the NCRS system.

Gary
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[Michael J.]

Re: New National member, but chapter affiliation not shown

Ah, Ok, let me try to find him and get him to do this, thanks.
Mike

[Harry S.]

Re: New National member, but chapter affiliation not shown

Michael, we had the same dilemma several years ago in the New England Chapter. We moved everything to National as it made record keeping so much easier.

[Gary C.]

Re: New National member, but chapter affiliation not shown

Michael,

All the "how to info" in connection with the NCRS website, for Chapter Membership Managers and other Officers are in the Training section.

Gary
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